IET 0320 - Applied Quality Management

Fall 3 Credit Hours
Provides participants with skills and methods to analyze organizational systems. Topics include quality basics, quality management systems, analytical approaches to problem solving, the seven tools of quality (Control chart, Flow Chart, Histogram, C&E Diagram, Scatter Diagram, Pareto Chart), capability analysis, quality costs. Computer-based solution techniques are used where appropriate. Three one-hour lectures per week. Prerequisites: IET 230 or MGMT 237 and MATH 310 or GB 321, or instructor permission. Three one-hour lectures per week. Prerequisites: MATH 0310 or GB 0321 or PSY 0320 or IET 0315 or PSC 0350 or SOC 0350 or instructor permission.