Fall, Spring & Summer3Credit Hours Quality Management (QM) is an overview of an evolving philosophy for continuous improvement of products, processes, and services to enhance quality while reducing costs. It is a management/technical/cultural approach to the integration of all systems and processes of an enterprise to achieve “customer” satisfaction. Course Charge: $37.50 College of Business Program Ch Prerequisites: MGMT 0350, or consent of instructor.
Add to Portfolio (opens a new window)
