MGMT 0354 - Quality Management

Fall, Spring & Summer 3 Credit Hours
Quality Management (QM) is an overview of an evolving philosophy for continuous improvement of products, processes, and services to enhance quality while reducing costs. It is a management/technical/cultural approach to the integration of all systems and processes of an enterprise to achieve “customer” satisfaction. Course Charge: $37.50 College of Business Program Ch Prerequisites: MGMT 0350, or consent of instructor.